Terms and Conditions

This privacy policy sets out how my.2xu.com (referred to as "we" or "us") uses and protects any information that you give to us when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.

What personal information do we collect?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our website. We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
You may, however, visit our website anonymously.

What do we do with the information we gather?

We may use the information we collect from you in the following ways:

To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the purchased product or service requested by the customer.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All transactions are processed through a payment gateway provider and are not stored or processed on our servers.

How do we use cookies?

Cookies are small files that our website transfers to your computer's hard drive through your web browser (if you allow) that enables our website to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If users disable cookies in their browser:

If you disable cookies in your web browser, some features will be disabled and some of our services will not function properly. The features that will not function properly include storing items into shopping cart and receiving personalized recommendations.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.